Accessibility
Coordinated Care is being built for different ways of seeing, hearing, moving, reading, speaking, and navigating. We publish what is implemented, what is still being tested, and what we do not yet claim.
The native features described here concern the upcoming iPhone app. The website is currently available in English. We welcome accessibility feedback about either experience, including browser and keyboard issues.
Built into the app
Controls, states, warnings, photos, inbox items, and care workflows use semantic labels and values. Decorative images stay silent so important information has room to be heard.
The native app uses Dynamic Type, scrollable forms, and meaningful headings. Automated layout checks run at accessibility text sizes, with small- and large-iPhone device review tracked before we publish support claims.
Important states use words, symbols, values, or shape in addition to color. Contrast, grayscale, color filters, bold text, and reduced transparency remain part of device review.
Reduce Motion is part of automated checks and planned device review. Navigation, privacy protection, success, and error states must remain understandable without decorative movement.
Interface copy, generic notification fallback text, accessibility wording, and privacy-safe App Shortcut phrases share one context-aware, audited localization contract. Fluent-speaker review remains a public-release gate. Family names and user-authored care content are never machine-rewritten by the app.
App Shortcuts can open Care Pages, Care Inbox, Ways to Help, or Settings. They have no care-page parameters, require device authentication, and never read care content aloud, return it to Siri, or make a change on someone's behalf.
Tell us where access breaks
Email the device, iOS version, app screen, assistive technology, and the task you were trying to complete. Please leave out private care details unless they are necessary to understand the problem.